Return and Exchanges
We will gladly accept returns on any product that is unworn with the tags attached 14 days from your received shipment (except final sale- see below). Please email us at help@reyswimwear.com before returning to obtain a reference id and detailed instructions. We will not be held responsible for items sent back without a reference id or that have been lost/stolen. Shipping costs will not be refunded. Exchange shipping is free (first exchange only) for size exchange (not style) within the USA.
Your refund will be processed upon receipt and inspection- refunds will only be processed on items:
- with original tags and hygienic liner attached
- and unworn in new, re-saleable condition.
Items that do not match the above criteria or that are sent without a reference id are subject to denial and a 50% restocking fee. Return labels must be used within 5 days of receipt.
Returning more than 4 items will incur a restock fee per item and will be deducted from your refund.
The following items are final sale:
- Items purchased during a sale can be exchanged for merchandise or store credit, but items ending in .99, discounted 40% or more, marked final sale or sample sale, or purchased during our 'buy one get one free' or moving sale are FINAL SALE and cannot be exchanged or returned.
- Books, sunglasses, hats, and body scrub
- Gift cards are non-refundable. Backorders and pre-orders are considered custom (made to order) and cannot be canceled/refunded before shipped, but can be returned after shipment. By purchasing from Rey Swimwear, you agree to these terms and conditions. Thank you!
Missing and damaged goods must be reported upon receipt of your package. Please email help@reyswimwear.com for assistance.
Discount Codes
Discount codes cannot be combined and cannot be used on sale merchandise unless otherwise specified.
Stylist Assistance
Our stylist team offers style and size suggestions based upon the measurements you give to them. This is to be taken as advice and not a guarantee that the swimsuits/clothing will work for you.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Rey Swimwear, Copyright © 2024, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Rey Swimwear reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Out of Stock Products
We will ship your product as it becomes available. Usually, products ship the next business day if ordered by 10:00pm PST, or in two business days if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Rey Swimwear You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We may use cookies to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Websites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Rey Swimwear is not responsible for the actions of third parties.
Shipping Policy
Shipping time-- Most orders received before 10:00pm PST will ship the next business day, provided the product ordered is in stock. Most orders received after 10:00pm PST will ship in two business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Pre-orders and backorders are shipped when in-stock.
Our warehouse is closed on Thanksgiving Day, the Friday following Thanksgiving, Christmas Eve and Christmas Day.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Rey Swimwear only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping costs will not be refunded.
Taxes and Duties
Rey Swimwear shall automatically charge and withhold the applicable sales taxes for orders to be delivered to addresses within the state of California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
For international orders, your purchase may be dutable- you may be charged duties and fees when your shipment arrives. As we have no way of determining duties for your country, please be aware that you may be asked to pay an additional fee when your package arrives. We will not be held responsible for any duties or fees you are required to pay. If you do not pick up your package, you any shipping fees (including those incurred to recall the package) will be deducted from your refund provided we are able to recall the package.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rey Swimwear shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Rey Swimwear shall have the right to refuse to cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchased and your order is canceled, Rey Swimwear shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Blogs
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shall in no case be deemed liable or responsible for any damage caused directly or indirectly by access to the web pages, the incapacity or impossibility of gaining access, or by user’s reliance and utilization of the information contained therein.
- shall likewise insert updated information, but provides no guarantees as to its completeness or accuracy.
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shall assume no liability or responsibility with regard to websites to which access is provided by links on the web pages, this being provided as a simple service to web users. (The fact that these links are provided does not imply necessarily the approval of the websites involved, for whose quality, contents and graphics the creators of this resource declines any liability or responsibility. )
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We shall not, under any circumstances, be liable for any direct, consequential, incidental, indirect or special damages, of any kind, or any other damages whatsoever, including without limitation, those arising from any decision made or action taken by you in reliance upon the content or those resulting from loss of use, data or profits, whether resulting from the use of or inability to use any content on this webs site (or a website linked to this website), or any other cause; and even if caused by the negligence of us. The above limitations and exclusions shall apply to you to the fullest extent that applicable law permits, in all actions of any kind, whether based on contract, tort (including, without limitations, negligence) or any other legal or equitable theory. Any clause declared invalid shall be deemed severable and not affect the validity or enforceability of the remainder of these terms of use.
